Mental health is an area where any knowledgeable, conscientious and hardworking staff can easily make great positive and lasting contribution in the lives of patients and service users who themselves are normally misunderstood, stigmatised and easily discriminated against by wider society.
For example; a patient or service user with a broken leg can go to hospital and have his injury treated because it is a physical problem which can be seen a dealt with appropriately. But a patient or service user with a broken or disturbed mind who goes to hospital for treatment is likely to encounter a wall of prejudice erected against him by people who are more likely to be immersed in condemning the irrational behaviour he presents rather than genuinely helping him to overcome his mental illness.
NOTE: Our Nurses, Health and Social Care Workers, Support Workers, Healthcare Assistants and Care Assistants are adequately trained and competent in the area of Mental Health care to be able to provide a professional, holistic and compassionate care for our patients and service users with mental health problems.
We are knowledgeable and capable of proper interpretation of the various relevant UK Mental Health legislation (the Mental Health Act 1983 as amended by the Mental Health Act 2007) to know the rights of our patients and service users and advocate on their behalf where necessary and to know which treatment and services to engage on their behalf.
This is a complex area of Health and Social Care where lack of knowledge, competence and experience can easily cause unintended and avoidable harm to vulnerable service users.
NOTE: Our Nurses, Health and Social Care Workers, Support Workers, Healthcare Assistants and Care Assistants are adequately trained and competent in caring for the disabled including conditions such as autism, learning disability and epilepsy.
We are able to work with multi-disciplinary teams, our service users and their family / relatives to design person-specific Care Plans and Risk Assessments to ensure that our disabled service users receive holistic professional and compassionate care.
General Social Support
Sometimes in addition to personal care some patients or service users may need additional social support to enable them live meaningful lives in society. There may be unpaid bills which only require someone to prompt the service user. There may be need to make a phone call or reply to a benefits letter from Social Services. Other times there may be need to be accompanied to see the GP or other Medical Consultants; or a need to be accompanied on holiday within the UK or abroad.
NOTE: Because of their training, knowledge, competence and proven experience in these matters of Social Care our Nurses, Health and Social Care Workers, Support Workers, Healthcare Assistants and Care Assistants can perform in this aspect of Health and Social care with unsurpassed distinction.